• Free

    FreeDecember Cohort

    Live kickoff: 1st of December, 12PM - 12:45 PST
    Join this cohort

What do I get?

Enroll in any cohort and get access to:

  • A live welcome webinar

    Start your learning journey the right way with this opportunity to meet your host, ask any questions, and meet your peers.

  • Access to our learner community

    Network with peers, share inspiration and keep motivated with our online community of learners.

  • Course 1: Setting an effective service standard

    Build the competencies, confidence, and tools to define and deliver a service standard that drives long term business results.

  • Course 2: Tracking, sharing and acting on feedback

    Learn why some approaches to feedback work better than others, the impact it has on your business results, and how to win at feedback.

  • Course 3: Personalizing coaching to increase training effectiveness

    Learn the science and tools to help you become a coach (not just a manager) so that you can get the very best out of the people who work with you.

  • Course 4: Empowering and rewarding frontline employees

    A well considered employee empowerment and reward system increases self-esteem, self-determination and competence.